HUMAN aims at developing a platform that is contextually aware of both the factory and the human operator, identifying when an intervention is required in order to support the operator in performing their tasks with the desired quality, whilst ensuring their well-being. The preliminary analysis of needs yielded to four distinct use cases of interest called services. The approach taken in HUMAN towards requirements gathering used co-creation methodologies and design thinking principles, engaging with stakeholders from the multidisciplinary HUMAN consortium, including the end-user organizations. “We are now focusing on the development of the first demos of the services”, states Dr. Hans Torvatn, senior researcher at SINTEF research institute in Trondheim, and project coordinator. “Testing will be conducted both in labs and in real life settings, enabling us to get direct feedback from end users as well as experience first hand differences between lab settings and real life. Through this tested combination of services and intervention mechanisms to trigger, HUMAN aims to reach its goal to offer support to the creation of workplaces where automation and human workers operate in harmony to improve the productivity, quality and performance of the factory as well as the worker satisfaction and safety.”